Best of Accounting Award 2021

Aug 2, 2021


The 2021 Best of Accounting award recognizes client satisfaction leaders in the accounting industry-based exclusively on ratings provided by their clients. Best of Accounting winners are selected based on their high levels of satisfaction compared to industry benchmarks.

Smith Schafer’s overall Net Promoter Score (NPS) of 83.9 (more than twice the industry average of 38) puts the firm in the upper echelon of client satisfaction, along with Starbucks, Canon, and Costco – companies legendary for outstanding service.

“We are excited to be recognized by our clients as a Best of Accounting Award winner. The past year has been challenging for us and our clients. This award is a reflection of our client’s loyalty and our team’s hard work to deliver exceptional client service in a year of immense change.”

Managing Principal, Steve Erchul

ClearlyRated’s Best of Accounting Award program is the nation’s only service excellence award for the accounting industry that leverages third-party validated survey responses from accounting firm clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which accounting firms deliver the highest service quality to their clients.

“After one of the most turbulent years in modern history, winners of the 2021 Best of Accounting award have proven their commitment to go above and beyond in support of their clients,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client experience above all else. It is my honor to celebrate and showcase the 2021 Best of Accounting winners alongside feedback from their actual clients on!”

You can view our ClearlyRated profile and hear what our clients had to say by clicking here.


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